• Via Bike Tour FAQ

FAQ

bicycle

Frequently Asked Questions

How do I register for a tour?

Fill out the registration form on our web site.  Read the terms and conditions.  Pay a $500 deposit per person by credit card through our on-line shopping cart, or send us the deposit by check within 72 hours of registering on-line.  The balance of the tour price is due 90 days prior to the tour start date.  If you have any questions or if you prefer to register by phone, give us a call at 1-541-292-6220.

What if I have to cancel?

If you cancel within 72 hours of registering, 100% of your deposit will be returned.  If you cancel more than 90 days prior to the tour start date, your deposit, less a $50 per person fee, will be returned.  If you cancel within 90 days of the tour start date, a cancelation fee based on a sliding scale will be charged.  Please see the Cancelation section of our Terms and Conditions statement for the fee calculation.

What does fully supported mean?

You ride your bike and we take care of all the other details.  We transport your luggage, supply roadside snacks and lunches, and fix flats and other mechanical issues.  A support van will be on the road with you providing gear drop and pickup opportunities and offering shuttle services any time you decide you’ve had enough riding or perhaps just need a lift to the top of the next hill. Plus, you get two guides.  One to operate the support van.  The other to ride the route with you.

What is a typical day like?

We meet for breakfast by 8:00am.  The tour guides will discuss the day’s route and the group will start riding by 9:00am. The ride is typically divided into 4 segments of 15-20 miles. The support van meets us at the end of each segment.  After the first leg, we have a snack break at the van, where we have fruit, vegetables, energy bars, drinks, and other delicacies available. After the second leg we have lunch. This may be picnic from the van, or from a designated restaurant along the route. After the third leg we have another snack break at the van.  Then it’s onto our rooms to freshen up and relax.  We usually finish riding before 4:00pm and get back together for a group dinner by 7:00pm.

You ride at your own pace.  Riders often form small groups and ride together.  Others prefer to ride on their own and meet up with the rest of the group at rest and lunch stops.  Routes are designed to allow time to stop and take in the sights.

At least one guide rides the route at the back of the group to catch any flat tires or other problems. Guides also provide insight into the geology, flora, fauna, and history of the area. If desired, guides will help you with riding technique and encouragement if you struggle on a difficult section of the route.

What if I get tired?

If you ever don’t want to ride your bike, we take care of that too. You will see the van roughly every two hours. Feel free to get in the van at any time.

What if I can’t keep up with the group?

That is not a problem.  The guide will ride with you at the rate you like.  If you decide you want to catch up with the rest of the group, the van will provide you with a shuttle.

How many guests are on the trip?

We accommodate up to 13 quests on a standard tour.  Custom tours may include more guests.

What should I pack?

A packing list geared toward your specific route will be sent to you upon registration.  In general, Oregon is a casual outdoorsy place.  A nice pair of jeans paired with a collared shirt and loafers for men and a blouse and flats for women, is all you need to fit in when we are off the bike.  Of course, if you want to go out on the town, consider bringing something a little fancier.